In response to a shocking incident involving the alleged custodial assault of an Army captain, the Indian Army has initiated a dedicated 24/7 helpline for both soldiers and veterans. This new service can be accessed through the helpline number 155306, which is designed to provide immediate assistance in emergency situations, particularly in cases of physical assault. However, it is important to note that the helpline will not address non-crisis issues such as land disputes or marital conflicts.
According to reports, calls made to this helpline will be recorded, ensuring that each case can be followed up efficiently. The system will be bolstered by coordinated efforts with provost units and civil authorities, thereby facilitating quick responses nationwide. This development comes against a backdrop of rising concerns regarding the safety and security of military personnel.
The recent case that prompted this initiative involved an Army officer who reportedly faced custodial abuse, along with allegations of sexual harassment against his fiancée, at the Bharatpur police station on the night of September 14-15. The couple had visited the police station to lodge a complaint about a road rage incident when the alleged abuses occurred. This incident not only sparked outrage but also led to significant embarrassment for the Odisha police.
In light of these events, the Indian Army has expressed its serious concerns to the Odisha government, which has since taken action by suspending five police officers involved in the case. Additionally, a Crime Branch investigation has been ordered to delve deeper into the circumstances surrounding this incident.
The establishment of the helpline represents a proactive step by the Indian Army to bolster the support mechanisms available for its personnel, reflecting a commitment to addressing the safety and well-being of both active soldiers and veterans in the face of mounting challenges.